Terms & Conditions
Welcome to ClitonCoffee.com. By accessing or using this website, you agree to comply with these Terms & Conditions. Please read them carefully before purchasing or using our services.
1. General
This website is owned and operated by HYGGO PTY LTD (“we,” “our,” or “us”).
By using our site or placing an order, you agree to follow these Terms & Conditions as well as our related policies, including the:
2. Products & Descriptions
We strive to present product images, descriptions, and specifications as accurately as possible.
However, actual colours, materials, or small details may vary due to lighting conditions, manufacturing variations, or display settings.
Product availability, pricing, and features may change at any time without prior notice.
3. Orders
By placing an order on our website, you are submitting an offer to purchase the selected product(s).
We may accept or decline an order based on stock availability, payment verification, or pricing errors.
Once your payment has been successfully processed, an order confirmation email will be sent to you.
4. Pricing, Taxes & Payments
All prices displayed on our website represent product prices only and do not include any taxes, customs duties, or import fees.
Applicable taxes are calculated automatically at checkout based on your delivery address.
Any customs duties or import fees charged by your local customs authority are the responsibility of the customer.
Accepted payment methods include:
- Visa
- Mastercard
- American Express
- PayPal
- Afterpay
- Klarna
By completing a purchase, you confirm that you are authorised to use the selected payment method and that the information provided is accurate.
5. Shipping & Delivery
ClitonCoffee is an Australian-registered business. Orders are fulfilled through our international warehouses, with most shipments dispatched from China depending on stock availability.
We offer Free Standard Shipping to selected countries. Orders are generally processed within 1–2 business days.
Delivery time estimates and full details are available on our Shipping & Delivery page.
6. Returns & Refunds
We accept returns within 14 days of delivery if the item meets our return conditions.
Defective, damaged, or incorrect items are eligible for free return shipping.
Full return instructions and conditions are outlined in our Return & Refund Policy.
7. Warranty
All products are covered by the original manufacturer’s warranty unless otherwise noted.
Warranty coverage and duration may vary by product.
Please retain your proof of purchase for any warranty enquiries.
8. Limitation of Liability
To the maximum extent permitted by law, HYGGO PTY LTD and ClitonCoffee.com are not liable for indirect, incidental, or consequential damages arising from your use of the website or products.
Our total liability is limited to the purchase price of the item in question.
9. Intellectual Property
All website content — including text, graphics, images, product descriptions, and design elements — is the property of HYGGO PTY LTD or its licensors.
Content may not be copied, reproduced, distributed, or modified without prior written permission.
10. Privacy
Your personal data is collected and processed in accordance with our Privacy Policy.
By using this website, you consent to the use of your information as described in the policy.
11. Governing Law
These Terms & Conditions are governed by the laws of the Commonwealth of Australia.
Any disputes will be handled under the exclusive jurisdiction of the courts of Victoria, Australia.
12. Updates to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business operations, legal requirements, or website functionality.
Updated versions will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact our support team:
- Email: [email protected]
- Business Hours: Monday–Friday, 9 AM–5 PM (AEST)